Shipping policy

Here's a shipping policy for your Shopify store, built from what's already on your site (free shipping, COD, open-parcel policy, 2–3 day delivery) plus standard e-commerce shipping policy structure:

Shipping Policy

Original Brand Collection (OBC) is committed to delivering your order quickly, safely, and hassle-free, anywhere in Pakistan.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will begin processing the next business day.

Delivery Time

  • Standard delivery across Pakistan: 2 to 3 business days
  • Delivery times may vary slightly for remote or rural areas.

Shipping Charges

We offer Free Shipping on all orders, nationwide, with no minimum order value.

Cash on Delivery (COD)

Cash on Delivery is available on all orders across Pakistan. You can pay in cash at the time of delivery.

Open Parcel Before Payment

We offer Open Parcel Before Payment on eligible orders — you may open and inspect your parcel before completing payment to the delivery rider, so you can shop with full confidence.

Order Tracking

Once your order is shipped, you will receive a confirmation with your tracking details via SMS, WhatsApp, or email so you can follow your delivery status in real time.

Change & Return Policy

Our change and return policy follows the Sunnat-e-Rasool ﷺ principle of ease and fairness in trade — if you're not satisfied with your order, you may request a change or return even after opening the parcel, subject to our Return & Refund Policy.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately so we can resolve the issue promptly.

Contact Us

For any shipping-related questions, reach out to us:

  • WhatsApp: 0092 321 7860236
  • Email: originalbrandcollection.obc@gmail.com

A couple of notes:

  • I kept this consistent with what's already advertised on your current site (free shipping, COD, open-parcel, 2–3 day delivery, Sunnat-e-Rasool return language) so customers see the same promises across both platforms.
  • You'll want to double check the actual WhatsApp number and email before publishing, and add your return/refund policy link once that's also set up on Shopify.

Want me to also write the matching Return & Refund Policy and Privacy Policy for Shopify, since your WordPress site links to those too?